81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some IT executives, failing to recognize the opportunities cloud solutions can bring to their businesses, are reluctant to adopt this new communications platform. Savvy CIOs view it as a key enabler of a more agile, connected…
Healthcare provider enhances contact opportunities and responsiveness to meet growth demands LITTLE ROCK, Ark., June 20, 2018 (GLOBE NEWSWIRE) -- Windstream Enterprise, a leading provider of advanced network communications, today announced that channel partner, Infinite Technology Consulting (ITC), completed a successful project with a leading urgent care organization in the Northeast. ITC implemented a solution for PhysicianOne Urgent Care, which replaces the company’s legacy system…
Small and mid-sized businesses (SMBs) experience some unique organizational challenges that position them to be prime candidates for the benefits of a solid Unified Communications & Collaboration (UC&C) solution. Smaller companies tend to have more flexible, less defined employee roles than their larger, enterprise counterparts. As such, employees often wear many hats and are required to manage multiple, often disparate,…
